/* Root - Cores padrão ------- */
@charset "UTF-8";

:root {
    --white-color: #FFFFFF;
    --black-color: #222222;
    
    --success-color: #5cb85c;
    --error-color: #F44336;
    --warning-color: #f0ad4e;
    --info-color: #03A9F4;
    
    --dark-color: #607D8B;
}




/* Toast ------- */
.sistema-toast-container {
    position: fixed;
    top: 20px;
    right: 20px;
    z-index: 99999;
    width: calc(100% - 40px);
    max-width: 400px;
    pointer-events: none;
}

.sistema-toast {
    position: relative;
    display: flex;
    align-items: flex-start;
    width: 100%;
    margin-bottom: 12px;
    padding: 16px 42px 16px 16px;
    overflow: hidden;
    background: var(--white-color);
    border-left: 5px solid var(--info-color);
    border-radius: 4px;
    box-shadow: 0 8px 25px rgba(0, 0, 0, 0.18);
    opacity: 0;
    transform: translateX(35px);
    transition:
        opacity 0.25s ease,
        transform 0.25s ease;
    pointer-events: auto;
}

.sistema-toast.is-visible {
    opacity: 1;
    transform: translateX(0);
}

.sistema-toast.is-hiding {
    opacity: 0;
    transform: translateX(35px);
}

.sistema-toast--success {
    border-left-color: var(--success-color);
}

.sistema-toast--error {
    border-left-color: var(--error-color);
}

.sistema-toast--warning {
    border-left-color: var(--warning-color);
}

.sistema-toast--info {
    border-left-color: var(--info-color);
}

.sistema-toast__icone {
    flex: 0 0 auto;
    margin-right: 13px;
    font-size: 26px;
    line-height: 1;
    color: var(--info-color);
}

.sistema-toast--success .sistema-toast__icone {
    color: var(--success-color);
}

.sistema-toast--error .sistema-toast__icone {
    color: var(--error-color);
}

.sistema-toast--warning .sistema-toast__icone {
    color: var(--warning-color);
}

.sistema-toast__conteudo {
    flex: 1 1 auto;
    min-width: 0;
}

.sistema-toast__titulo {
    display: block;
    margin-bottom: 4px;
    font-size: 15px;
    color: #333;
}

.sistema-toast__mensagem {
    margin: 0;
    font-size: 13px;
    line-height: 1.45;
    color: #666;
}

.sistema-toast__fechar {
    position: absolute;
    top: 8px;
    right: 10px;
    padding: 0;
    font-size: 24px;
    line-height: 1;
    color: #888;
    background: transparent;
    border: 0;
    outline: none;
}

.sistema-toast__fechar:hover,
.sistema-toast__fechar:focus {
    color: #333;
}

.sistema-toast__progresso {
    position: absolute;
    right: 0;
    bottom: 0;
    left: 0;
    height: 3px;
    background: currentColor;
    opacity: 0.35;
    transform-origin: left center;
    animation-name: sistemaToastProgresso;
    animation-timing-function: linear;
    animation-fill-mode: forwards;
}

.sistema-toast--success {
    color: var(--success-color);
}

.sistema-toast--error {
    color: var(--error-color);
}

.sistema-toast--warning {
    color: var(--warning-color);
}

.sistema-toast--info {
    color: var(--info-color);
}

@keyframes sistemaToastProgresso {
    from {
        transform: scaleX(1);
    }

    to {
        transform: scaleX(0);
    }
}

@media (max-width: 767px) {
    .sistema-toast-container {
        top: 10px;
        right: 10px;
        width: calc(100% - 20px);
    }
}



/* Modais ------- */
.modal-confirmacao-icone {
    margin-bottom: 18px;
    font-size: 52px;
    line-height: 1;
    color: #337ab7;
}

.modal-confirmacao-mensagem {
    margin: 0;
    font-size: 16px;
    line-height: 1.6;
    color: #444;
    white-space: pre-line;
}

#modal-confirmacao-sistema .modal-footer {
    text-align: center;
}

#modal-confirmacao-sistema .modal-footer .btn {
    min-width: 105px;
}






/* Clientes ------- */

.cliente-listagem {
    display: flex;
    align-items: center;
    gap: 12px;
    min-width: 220px;
}

.cliente-listagem__foto,
.cliente-foto-preview {
    width: 44px;
    height: 44px;
    border-radius: 50%;
    object-fit: cover;
    border: 1px solid #e5e5e5;
    background: var(--white-color);
}

.cliente-foto-preview {
    width: 180px;
    height: 180px;
    margin: 0 auto 15px;
}

.cliente-imagem-acoes {
    display: flex;
    justify-content: center;
    gap: 8px;
    flex-wrap: wrap;
    margin-bottom: 8px;
}

#cliente-imagem-recorte {
    display: block;
    max-width: 100%;
}

.cliente-crop-preview {
    width: 180px;
    height: 180px;
    overflow: hidden;
    border: 1px solid #ddd;
    margin: 0 auto;
}

.cliente-resumo {
    margin-bottom: 20px;
}

.cliente-resumo .alert {
    margin-bottom: 0;
}

.ouvidoria-resumo { 
    margin-bottom: 20px;
}
  
.ouvidoria-resumo .panel {
    border: 0;
    border-radius: 6px;
    color: #fff;
}

.ouvidoria-resumo .panel-body {
    display: block; 
    min-height: 108px;
    padding: 20px; 
}

.ouvidoria-filtro {
    display: block;
    width: 100%;
    padding: 0;
    text-align: left;
    cursor: pointer;
    transition: transform .15s ease, box-shadow .15s ease, opacity .15s ease; 
    
}

.ouvidoria-filtro:hover { 
    color: #fff;
    transform: translateY(-2px); 
    box-shadow: 0 5px 14px rgba(0, 0, 0, .18);
}

.ouvidoria-filtro:focus { 
    color: #fff;
    outline: 3px solid rgba(51, 122, 183, .25);
    outline-offset: 2px;
}

.ouvidoria-filtro.ativo { 
    box-shadow: 0 0 0 4px #fff, 0 0 0 7px rgba(51, 122, 183, .55);
    transform: translateY(-2px);
}

.ouvidoria-filtro:not(.ativo) { 
    opacity: .88;
}

.ouvidoria-resumo .numero {
    display: block;
    font-size: 30px;
    font-weight: 700; line-height: 1; 
}

.ouvidoria-resumo .rotulo {
    display: block;
    margin-top: 9px;
    font-size: 13px; text-transform: uppercase;
}

.ouvidoria-total {
    background: #337ab7; 
}
.ouvidoria-pendente {
    background: #f0ad4e;
}
.ouvidoria-respondida { 
    background: #5cb85c; 
}
.ouvidoria-indeferida { 
    background: #d9534f;
}
.ouvidoria-protocolo { 
    white-space: nowrap;
    font-family: monospace;
    font-weight: 700; 
}
.ouvidoria-assunto {
    min-width: 230px; 
}
.ouvidoria-assunto strong { 
    display: block;
    margin-bottom: 4px;
}
.ouvidoria-assunto small { 
    color: #777; 
}
.ouvidoria-status { 
    display: inline-block;
    min-width: 80px; 
    padding: 5px 8px; 
}
.ouvidoria-modal .modal-dialog {
    width: 720px;
    max-width: calc(100% - 30px);
    margin: 35px auto; 
}
.ouvidoria-modal .modal-content { 
    overflow: hidden;
    border: 0;
    border-radius: 16px;
    box-shadow: 0 18px 55px rgba(25, 49, 71, .28); 
}
.ouvidoria-modal .modal-header { 
    position: relative;
    padding: 20px 24px 18px;
    border-bottom: 1px solid #e8eef3;
    background: linear-gradient(135deg, #f8fbfd 0%, #eef6fb 100%);
}
.ouvidoria-modal .modal-title { 
    padding-right: 45px;
    color: #263746;
    font-size: 20px;
    font-weight: 600;
    line-height: 1.25; 
}
.ouvidoria-modal .modal-title i {
    width: 34px;
    height: 34px;
    margin-right: 8px;
    border-radius: 50%;
    background: #337ab7;
    color: #fff;
    font-size: 15px;
    line-height: 34px;
    text-align: center; 
}
.ouvidoria-modal .modal-protocolo {
    display: block;
    margin: 5px 0 0 46px;
    color: #6f8292;
    font-family: monospace;
    font-size: 13px;
    font-weight: 400; 
}
.ouvidoria-modal .close { 
    position: absolute;
    top: 16px;
    right: 18px;
    width: 34px;
    height: 34px;
    margin: 0;
    border-radius: 50%;
    background: #fff;
    color: #627787;
    font-size: 23px;
    line-height: 30px;
    opacity: 1;
    box-shadow: 0 2px 8px rgba(25, 49, 71, .12); 
}
.ouvidoria-modal .close:hover {
    background: #e9f1f6; 
    color: #263746; 
}
.ouvidoria-modal .modal-body { 
    max-height: calc(100vh - 190px); 
    padding: 20px 24px; overflow-y: auto; 
}
.ouvidoria-secao {
    height: 100%;
    margin-bottom: 16px;
    padding: 17px 18px;
    border: 1px solid #e6edf2;
    border-radius: 12px;
    background: #fff;
    box-shadow: 0 3px 12px rgba(34, 64, 89, .06); 
}
.ouvidoria-secao h4 { 
    margin: 0 0 15px;
    color: #263746;
    font-size: 15px;
    font-weight: 700; 
}
.ouvidoria-secao h4 i { 
    margin-right: 6px;
    color: #337ab7; 
}
.ouvidoria-modal-lista { 
    display: grid; grid-template-columns: minmax(90px, .7fr) minmax(0, 1.3fr); gap: 11px 14px;
    margin: 0; 
}
.ouvidoria-modal-lista dt {
    margin: 0;
    color: #81909d;
    font-size: 10px;
    font-weight: 700;
    line-height: 1.6;
    text-transform: uppercase;
}
.ouvidoria-modal-lista dd {
    margin: 0;
    color: #4f687a;
    line-height: 1.5;
    overflow-wrap: anywhere; 
}
.ouvidoria-anonimo-aviso { 
    grid-column: 1 / -1;
    margin: 3px 0 0 !important;
    padding: 11px 13px;
    border: 0;
    border-radius: 8px;
    font-size: 12px;
    line-height: 1.5; 
}
.ouvidoria-bloco-mensagem { 
    margin-top: 2px; 
}
.ouvidoria-mensagem {
    min-height: 80px;
    padding: 14px 16px;
    border: 1px solid #dfe8ee;
    border-radius: 10px;
    background: #f8fafc;
    color: #40596c;
    line-height: 1.55;
    white-space: pre-wrap;
    overflow-wrap: anywhere; 
}
.ouvidoria-privacidade {
    margin: 14px 0 0;
    padding: 11px 14px;
    border: 0;
    border-radius: 9px;
    background: #e9f8f1;
    color: #287557;
    font-size: 12px; 
}
.ouvidoria-privacidade i { 
    margin-right: 5px; 
}
.ouvidoria-modal .modal-footer {
    padding: 13px 24px;
    border-top: 1px solid #e8eef3;
    background: #f8fafc; 
}
.ouvidoria-modal .modal-footer .btn {
    min-width: 95px;
    border-radius: 8px;
    font-weight: 600;
    text-transform: none; 
}

@media (max-width: 767px) {
    .ouvidoria-modal .modal-dialog {
        margin: 15px auto;
    }
    .ouvidoria-modal .modal-body {
        max-height: calc(100vh - 150px);
        padding: 16px;
    }
    .ouvidoria-modal .modal-header { 
        padding: 17px 18px; 
    }
    .ouvidoria-modal .modal-protocolo {
        margin-left: 0; 
    }
    .ouvidoria-modal-lista {
        grid-template-columns: 1fr;
        gap: 3px;
    }
    .ouvidoria-modal-lista dd { 
        margin-bottom: 9px; 
    }
}